Emergencies and Weather
911, storms, outages, lost documents
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911, 988, 211, 311 and poison control: what to say
Which number to call for what, the words to use, and what happens next, including text-to-911 and interpreters.
4 min
Any status
Severe weather: what to expect and what to do
Tornadoes, hurricanes, heat, wildfire smoke, winter storms, earthquakes and floods: where they happen, watch vs warning, and what to do.
5 min
Build an emergency kit and a family plan
What to keep at home for a few days without power or water, copies of your documents, and a simple plan for your family.
4 min
Power outages and boil-water notices
What to do when the power goes out, keeping food safe, using generators safely, and how to follow a boil-water notice.
3 min
Carbon monoxide, gas leaks and fire safety at home
How smoke and CO alarms work, the smell of a gas leak and what to do, and a simple fire escape plan.
4 min
Lost or stolen passport, visa or green card
What to do first, how to replace a foreign passport, I-94, visa stamp, green card and work permit, and how to prevent it.
4 min